Week One – The First Ingredient

Leah B -

Welcome back, everyone!

 

For a quick recap, my project explores how chemistry plays a role in determining suitable substitutes in baked goods. I am also interning at Call Your Mother Deli (CYM), a bagel sandwich shop that originated in Washington, DC.

The image just shows one of the shops that I work in for my internship.
CYM Shop – West End

This week, I have spent my time split between one of CYM’s shops and their main DC office. In my time spent in the shop, I have gained a lot of firsthand experience seeing how people with dietary restrictions change signature sandwiches or simply create their own to accommodate their food needs. While it was definitely difficult at first to handle more complex orders, I have almost perfected my ability to accurately take customer requests. There’s something incredibly rewarding about being able to say “yes” when people ask about whether there are gluten friendly alternatives or when ensuring that an allergy is being taken seriously. Many people just want to feel heard and respected so being able to witness how much the presence of one item can impact someone’s day is remarkable. The fact that I get to be a part of making someone smile by saying “yes” to their requests feels amazing.

On the other hand, when I am in the office, I get a behind-the-scenes glimpse of the factors that contribute to successfully running a growing business that offers substitutes.

I have also begun searching for more articles and research papers that align with my topic and give me more insight into common and unconventional substitutes.

 

See you next week and stay tuned in! <3

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Comments:

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    amelia_s
    so cool! I love Call Your Mother, I hope they're letting you have some free samples in exchange for free labor :) Was there anything especially interesting or complicated that anyone wanted substituted so far this week?
      leah_b
      Yesss! They are letting me get a free bagel each shift which is very exciting! While I can’t remember every order, I don’t think there was any order in particular that was too complicated this week. However, I did learn that smoked salmon was also called Lox.
    ryan_t
    Regarding dietary restrictions. what are major substitutions that you recommend for cuisine accessibility? Looking forward to your discoveries!
      leah_b
      A few substitutes I would recommend in terms of accessibility are milk alternatives such as oat or almond, gluten free alternatives, and sugar-free syrup (for drinks). While there are definitely a huge variety of substitutes that impact people widely, these are the items that are asked about the most when I’m in shop.
    lily_h
    Wow! I love call your mother! What's your favorite type of bagel from there? I would love to read any articles and papers that you recomend!
      leah_b
      My favorite is definitely the cheddar bagel! In terms of articles, I would recommend looking at “Cakes & Chemistry: The Science of Baking” on The Columbus Dispatch which sets a good foundation for my project.
    james_h
    I love that you can focus on helping people with dietary restrictions at your internship! My dad has a lot of allergies, so I often see him struggle with finding places he can safely eat at. I also know that gluten allergies are very prevalent and often overlooked by people who don't have them. Love that you have so many gluten free options! I can't wait to come get a bagel soon.
    Dr. Villarreal
    Interesting insight; what has been the biggest shock or surprise that you have come across in your internship? Anything particular that you feel someone on the outside may not consider?

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