Week 1: Breaking the Language Barrier in Healthcare: An Introduction

Connor R -

Imagine you or a loved one experiencing a medical emergency. You get rushed to the ER and when you meet your physician, you immediately know something is wrong. The doctor doesn`t speak your language. In an instant, fear and confusion set in, and a simple misunderstanding can have serious consequences. My name is Connor Renner, and for the next ten weeks, I will be researching how translation errors in patient care impact medical outcomes and how we can improve communication in healthcare settings.

Ever since I was a child, I have been surrounded by the medical field. Through my volunteer work at St. Joeseph`s Hospital, I have been able to expand my experiences in healthcare by running the information center and assisting nurses in the Neuro ICU. During this time, I have come to encounter multiple scenarios in which visitors did not receive proper assistance because they did not speak English. These miscommunications range from simple directions around the hospital to details of a patient`s condition. What I witnessed at the hospital is just one example of a larger problem that affects patient care across the healthcare system. For example, language discrepancies can lead to delayed treatments, misdiagnoses, and loss of trust between patients and providers.

To dig deeper into this issue, I will be working with Medical Director Scott Bonnono to conduct online surveys and in-person interviews with healthcare professionals to identify specific challenges patients have and explore possible solutions. This includes but is not limited to AI-powered translation tools designed for medical use with the cultural competence necessary to enhance communication, as well as multilingual training and cultural sensitivity programs. Ultimately, I hope this project helps to make healthcare more inclusive and effective for all patients, regardless of the language they speak. Stay tuned for updates as I continue my research!

More Posts

Comments:

All viewpoints are welcome but profane, threatening, disrespectful, or harassing comments will not be tolerated and are subject to moderation up to, and including, full deletion.

    Abigail
    Have you had experiences in your volunteering where you were unable to effectively communicate with people?
    akash_k
    Fantastic! I can't wait to see where you take this!
    simar_s
    I'm excited to see where this project is headed! I am curious about the training and programs. I assume they will encompass teaching healthcare professionals bits and pieces of foreign languages. Besides teaching languages, how do you envision these programs will help healthcare professionals take care of patients that don't speak English?
    connor_r
    Thanks for the question Abby. Yes, there have been quite a few times in which I could not communicate with visitors, and it really showed me how frustrating it can be for both sides. All the more motivation for me to find a solution!
    connor_r
    I appreciate your interest Simar. You bring up a good point. While learning key phrases in different languages is important, so are cultural competence and nonverbal communication. By helping medical professionals become more aware of cultural differences and nonverbal cues, patients can feel truly understood, not just by language alone.
    connor_r
    Thank you Akash. I am excited to dive deeper into this issue and I appreciate your enthusiasm.
    puja_k
    This is really interesting! How are you planning on managing the logistics of online surveys and interviews?
    connor_r
    Glad to hear it Puja. The survey was sent out via Google Forms where the responses will be recorded. The interviews will take place in-person or via Microsoft Teams.

Leave a Reply

Your email address will not be published. Required fields are marked *